Privacy Policy
Last Updated: September 5, 2026
Welcome to Elevated Wellness ("we," "our," or "us"). We operate www.elevatedwellnessva.com (the "Site"). We respect your privacy and are committed to protecting the personal data you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, purchase our handcrafted products, buy digital or printable gift cards, or book bodywork and massage therapy services. Our services and products are intended solely for individuals residing within the United States.
1. Information We Collect
We collect information that you voluntarily provide to us, as well as data gathered automatically when you navigate the Site:
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Contact & Account Information: Your name, shipping address, billing address, email address, and phone number when you purchase an item, buy a gift card, or book a service.
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Service Booking & Health Data: Information regarding your physical health, medical history, areas of pain, or wellness goals that you share via intake forms on our scheduling platform to safely provide bodywork and massage treatments.
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Payment Data: All credit card and subscription payments are processed securely through our third-party payment processor, Stripe. We do not directly store or handle your full financial card details on our servers.
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Derivative Data: IP addresses, browser types, and tracking data collected automatically via cookies to optimize site performance.
2. How We Use Your Information
We use the collected data to deliver a safe, personalized wellness experience, including: Scheduling, managing, and confirming your appointments and monthly subscriptions through Acuity Scheduling. Processing payments, managing handcrafted inventory, and shipping physical products to your address.Processing and delivering digital or printable gift cards via email.Assessing health intake information to ensure bodywork treatments are safe and tailored to your needs.Communicating with you regarding customer service updates, order statuses, or appointment reminders.
3. Sharing Your Information.
We do not sell, rent, or trade your personal or health data to third parties. We share your information only with trusted service providers essential to running our business:
Acuity Scheduling: To manage your appointments, subscriptions, and store intake forms.
Stripe: To securely process your credit card transactions.
Shipping Carriers: To deliver your physical orders.Legal Requirements: If required by law to comply with valid judicial proceedings or protect our business rights and safety.
4. Cookies and Tracking Technologies.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how you interact with our e-commerce features. You can manage or disable cookies directly through your browser settings.
5. Children's Privacy.
Our services and products are not intended for or marketed to individuals under the age of 18. We do not knowingly collect personal information from children.
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations or legal requirements. Any modifications will be posted on this page with an updated effective date.
7. Contact Us
Matthew Hurtubise
-540-218-5060
132 S. Cameron St.
Winchester, Va 22601